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random posts about nerdy stuff

PayPal thinks I'm a Terrorist


I have this convenient method for clients to pay me using PayPal with or without a PayPal account. Unfortunately, if the payment is greater than a particular amount, PayPal refuses it based on the assumption that it is potentially a transaction to or from a terrorist. What did PayPal suggest as a fix? "Just wait 24 hours and try again", is what they said. What!?! Even the guy I spoke to at PayPal thought it was an odd rule/solution.

Never would have known if my client hadn't notified me they couldn't get through. Here's what they (my client) said:
I tried paying my bill via your PayPal interface, but I got this message: "The credit card you entered cannot be used for this payment. Please enter a different credit card number." I don't think it's a data-entry problem, cuz I re-entered it twice w/ the same result. Any ideas? Cuz I'd sure love to get my air miles for this payment!! ;-)
Naturally, I called PayPal right away and asked what's up. Glad I did, though. This isn't something I found in any of the poorly-documented documentation I was able to get my hands on when signing up for my business account. Well, all of that being said, I still highly recommend PayPal for most purposes and will continue to offer the "pay online" option to my clients.

Update:
So, after many calls to PayPal and talking to many different phone representatives, it's been concluded that PayPal's Business Premier account DOES have limits on the amout of per-request transactions for non-PayPal users (ie: plain credit card transactions).

PayPal's only suggestions were a) have the client sign up for a paypal account, or b) break the invoice into 6 or 7 transactions.... WHAT?!? Who wants to go through a checkout process 6 or 7 times for a single invoice? I'm not going to do that to my clients, there's no way. Unfortunate, though, that I can no longer recommend PayPal for anything but small transactions.